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Reading Time: 3 minutesIn all of my conversations about data, the same words and phrases keep coming up – agility, performance, security, governance, the heterogeneity of data sources (data silos), and ease of access, just to name a few. I use them so…
Reading Time: 2 minutesIf telecommunications subscribers are not happy with their providers, they can easily switch. This is why keeping customers happy is more than a top priority for providers; it is the difference between success and failure. Get is a Norwegian telecommunications…
Reading Time: 2 minutesPeople looking to purchase licensed music, and music authors looking to sell their music, both require a trusted intermediary to bring them together. We provide that critical function in Germany. GEMA (In English, the acronym stands for the Society for…
Reading Time: 4 minutesAlice Well’s early successes as CIO at Advanced Banking Corporation (ABC) in solving the old problem of getting real-time data (Gaining Real Time Insight) to the call center and the newer opportunity presented by the data lake (A Warehouse in…
Reading Time: 3 minutesWith data becoming the brain food to the intelligence of every organization, regardless of size or sector, it has become crucial to harness this data to achieve the best results, make the most informed decisions and improve productivity. However, with…
Reading Time: 3 minutesAccording to Gartner, 60% of all the big data projects fail and according to Capgemini 70% of the big data projects are not profitable. There can only be one conclusion, big data projects are hard! There is not one specific…
Reading Time: 2 minutesIt’s common knowledge that a focus on customer service will yield significant, tangible results. How significant? Consider the success story of Ultra Mobile, a nationwide mobile virtual network operator (MVNO) that is focused on offering the best quality international voice…
Reading Time: 3 minutesBusinesses are drowning in data, making it difficult to maintain consistency, identify “good” data, or derive valuable insights from it. To stay innovative, businesses have been implementing multi-cloud infrastructures, many of which also incorporate on-premises systems. However, when data is…
Reading Time: 4 minutes2019 is the year of the data-driven organization. The more data an organization collects, the more insights they will have, right? Well no actually, it’s more about how you glean the insights from the data rather than how much data…
Reading Time: 2 minutesChange is sometimes difficult to embrace, especially when it involves downtime. Autodesk, makers of world-renowned 3D design, engineering, and entertainment software, wanted to change from perpetual licensing to subscription-based licensing, but knew that this change would likely impact the entire…
