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Reading Time: 4 minutesThe AI landscape is evolving fast. In just the past year, we’ve seen a shift from traditional AI models that respond to prompts, to AI agents that act autonomously, reason in real time, and make decisions across complex systems. But…
Reading Time: 4 minutesBy 2027, half of all business decisions will be made or augmented by AI agents. That’s not a sci-fi projection—it’s a Gartner prediction. But if you’ve ever asked ChatGPT a “why” question about your business, you already know the gap…
Reading Time: 4 minutesAcross the world, public sector institutions are under pressure to deliver faster, more citizen-centric services—without compromising public trust, security, or compliance. Generative AI (GenAI) promises to accelerate this transformation, but Gartner® in the recent report entitled “The Impact of Generative…
Reading Time: 8 minutesNowadays, the term “RAG” is fairly well understood. Or is it? Many know that it stands for retrieval augmented generation, but recently I’ve encountered some confusion around the “R” (retrieval) aspect of RAG. I think that much of that confusion…
Reading Time: 3 minutesIn many digitally advanced governments, smart nation ambitions are reshaping how citizen services and digital infrastructure are delivered. From the convenience of identity platforms to AI-powered chatbots and automation tools, innovation is evident everywhere. But the real challenge often lies…
Reading Time: 3 minutesData is often hailed as the most valuable asset—but for many organizations, it’s still locked behind technical barriers and organizational bottlenecks. Modern data architectures like data lakehouses and cloud-native ecosystems were supposed to solve this, promising centralized access and scalability….
Reading Time: 6 minutesToday, it has become widely accepted that large language models (LLMs), on their own, are insufficient to enable intelligent AI agents that can deliver real value within an enterprise context. Rather, it is only by integrating and augmenting LLMs with…
Reading Time: 9 minutesThe field of artificial intelligence (AI) is more exciting than ever. The climate is full of creativity and innovation, and we’re learning that large language models (LLMs) have capabilities we can exploit in many ways. In previous posts, I spoke…
Reading Time: 3 minutesEnvironmental, social, and corporate governance (ESG) issues are increasingly important as organizations strive to build their brand reputations and earn customer trust. ESG encompasses a wide range of principles, from sustainable financing to ethical practices, which go beyond traditional financial…
Reading Time: 5 minutesFor years, organizations have been managing data by consolidating it into a single data repository, such as a cloud data warehouse or data lake, so it can be analyzed and delivered to business users. Unfortunately, organizations struggle to get this…
